Privacy Policy

Effective Date: Jan 6, 2025

Introduction

Welcome to ananaMUSTalk, operated by Inspire Global Enterprise. The protection and security of your personal data is our highest priority. That is why your privacy is always a top priority in the development of our products. We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our anonymous texting app. Please read this policy carefully. If you do not agree with the terms of this policy, please do not use our app.

Information We Collect

We do not collect personally identifiable information (PII) from users of our app. However, we may collect the following types of information:

Anonymous Messages: Content of messages sent through the app.
Device Information: Information about your device, such as IP address, operating system, and device type.
Usage Data: Information about how you use our app, including timestamps, frequency of use, and features accessed.

How We Use Your Information

We use the information we collect for the following purposes:

To facilitate communication between users.
To improve our app and enhance user experience.
To monitor and analyze usage trends and patterns.
To detect, prevent, and address technical issues.

Disclosure of Your Information

We do not sell, trade, or otherwise transfer your information to third parties. However, we may share information in the following circumstances:

Legal Compliance: If required by law or in response to a valid legal request.
Protection of Rights: To protect our rights, privacy, safety, or property, and/or that of our users or others.

Data Security

We implement reasonable security measures to protect your information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or method of electronic storage is completely secure. Therefore, we cannot guarantee absolute security.

User Rights & Data Deletion

Since we do not collect personally identifiable information, users do not have rights regarding their personal data under data protection laws. However:

Users can choose to delete their account or messages at any time from within the app.

Users may also request deletion of any stored data associated with their use of the app. To submit a data deletion request, contact us at:

📩 support@inspireglobalenterprise.com

Once your request is verified, we will delete the requested data unless retention is required by law or necessary for security, fraud prevention, or compliance purposes.

Children’s Privacy

Our app is not intended for use by children under the age of 16. We do not knowingly collect personal information from children under 16. All children under the age of 16 will require parental consent to use the app. When we become aware that we have collected such information, we will take steps to delete it promptly. We encourage parents to monitor their children’s online activities and to help enforce our Privacy Policy by instructing them never to provide personal information through the app without parental consent. If you believe we have collected information from a child under 16, please contact us immediately so we can address the situation appropriately.

ananaMUSTalk – Child Safety & Protection Standards

Published by: Inspire Global Enterprise
Last updated: {{today’s date}}

At Inspire Global Enterprise, we are committed to maintaining an online environment that protects all users — especially children. ananaMUSTalk strictly prohibits any form of Child Sexual Abuse and Exploitation (CSAE) and follows global safety guidelines to ensure full compliance with applicable child-protection laws and regulations.

Zero-Tolerance Policy for CSAE

ananMUSTalk strictly prohibits:

Child Sexual Abuse and Exploitation (CSAE)

Child Sexual Abuse Material (CSAM)

Grooming, solicitation, or communication intended to exploit a minor

Any behavior that endangers the safety, dignity, or rights of a child

Any violation results in immediate account suspension and reporting to the appropriate authorities.

Scope of These Standards

These standards apply to:

All users of ananaMUSTalk

All content uploaded, shared, or transmitted through the app

All communication features within the platform

They are designed to ensure compliance with Google Play’s Child Safety Standards and relevant child-protection laws.

Child-Safety Contact Information

For urgent safety concerns or to report CSAE/CSAM, contact our dedicated child-safety team:

📩 safety@inspireglobalenterprise.com

Reports are monitored and handled as a priority.

In-App Reporting Mechanism

Users may report:

Abuse

Harmful or inappropriate content

Suspected CSAE or CSAM

Safety concerns involving minors

Reports are reviewed by our moderation team, and appropriate action is taken promptly.

Handling of CSAM Reports

If CSAM or CSAE is reported or detected:

The content is blocked or removed immediately

The user is suspended pending investigation

Evidence is securely preserved

Reports are forwarded to relevant authorities (e.g., NCMEC where required)

We cooperate fully with law enforcement agencies

Compliance With Child-Safety Regulations

Inspire Global Enterprise ensures that ananaMUSTalk complies with:

Global child-protection and digital-safety laws

Google Play’s Child Safety Standards

Industry best practices regarding digital safety and abuse prevention

We are committed to continuous improvement to protect minors on our platform.

Updates to These Standards

These standards may be updated periodically to ensure ongoing compliance and increased user safety. Changes will be reflected on this page.

Payments / In-app purchases / subscriptions

In the app, the purchase of additional content (single and group text subscriptions) is possible. The content acquired through the purchase is described in detail in the app in each case.

The purchases are processed via a contractual partner—either Apple or Google.

Subscriptions automatically renew after the duration of the subscription for the same price and duration until you cancel it at least 24 hours before expiration in the respective iTunes or Google Play account. Cancellation is only possible via the contractual partners and consequently not in the app and also not through ananaMUSTalk. Subscriptions that have already begun cannot be cancelled for the current term, but only for the next term.

A refund of the purchase amount is not possible. If you violate the terms of use during the duration of a subscription and get banned from the app and are therefore no longer able to access the benefits of the subscription, a refund is also not granted.

This also applies to all other in-app purchases. After canceling a subscription, the content of the subscription will remain available until it expires. After that, you can continue to view content on the app for free without additional subscription benefits.